Austria

Vacancy Details

Grade: 7

No questions specified.

Grade: All Grades

1 Are you able to legally work in this country? Answer to this question is required
  • Yes
  • No
2 If yes, tell us more about yourself and select the type of permit you currently possess (Please upload the appropriate paperwork in the Documents section of the vacancy announcement)  Answer to this question is required
  • I am a citizen of Austria
  • I am an EU citizen
  • I possess a valid residence and work permit
  • I possess a valid family member residence and work permit
  • I am the spouse of a diplomat or internationally recruited hire with legitimation card or temporary residence permit
  • I possess a valid student permit with a part-time work permit
  • None of the above
3 Which response describes your highest level of experience with Microsoft Excel? Answer to this question is required
  • I have no training or experience with Excel.
  • I have training in the use of Excel, but I have not used Excel on the job.
  • I routinely use Excel on the job.
  • I routinely use advanced features of Excel on the job.
  • I am an expert in Excel and train others in its use.
4 Which cargo/shipment-related tasks have you independently performed? Answer to this question is required
  • Advised clients on shipment transportation methods, types of carriers, and/or shipping routes
  • Tracked delivery progress of shipments
  • Determined the best method of shipment
  • Arranged transport of goods with shipping or freight companies (e.g., delivery date, cost, location)
  • Directed delivery trucks to shipping doors to load/unload cargo
  • None of the above
5 Which shipment-related activities have you independently performed? Answer to this question is required
  • Recorded shipment information (e.g., cost, weight, payment)
  • Packaged objects for shipping
  • Attached identification information to products, items, or containers
  • Analyzed information (e.g., weight, urgency) to determine the best shipping method
  • None of the above
6 Have you been responsible for inspecting shipment items for damage or defects? Answer to this question is required
  • Yes
  • No
7 Have you independently contacted vendors/claims adjustment departments to resolve shipment problems for an organization? Answer to this question is required
  • Yes
  • No
8 Have you been responsible for the shipment of households items internationally (e.g., furniture)? Answer to this question is required
  • Yes
  • No
9 Which actions have you performed to support customer property? Answer to this question is required
  • Pick-up
  • Packing
  • Shipment
  • Customs clearance
  • None of the above
10 Have you obtained customs clearances of incoming and outgoing shipments of private/government property for an organization? Answer to this question is required
  • Yes
  • No
11 On which customs-related matters have you consulted with customers? Answer to this question is required
  • Import and export restrictions
  • Tariff systems
  • Insurance requirements
  • Quotas
  • None of the above
12 Which statement best describes your highest level of experience in clearing goods through customs? Answer to this question is required
  • I have no education, training, or experience clearing goods through customs.
  • I have received education or training on clearing goods through customs, but have yet to apply it on the job.
  • I have cleared goods through customs and to their destinations for clients under the supervision from a senior employee.
  • I have independently cleared goods through customs and to their destinations for clients.
  • I have trained and/or supervised others on how to clear goods through customs and to their destinations for clients.
13 Have you used a computer database system to enter and retrieve data? Answer to this question is required
  • Yes
  • No
14 Select the response that best describes your highest level of experience resolving customer service problems. Answer to this question is required
  • I do not have experience resolving customer service problems.
  • I resolved customer service problems by explaining policy to customers.
  • I offered customers alternative solutions within policy limitations to resolve problems.
  • I trained or guided others in the resolution of customer problems.
15 Which types of information have you orally communicated to others while serving as an administrative point of contact for an organization? Answer to this question is required
  • Reminders of deadlines
  • Summaries of administrative policies
  • Unexpected delays or changes
  • Reviews of outstanding action items
  • Step-by-step guidance on using software systems
  • None of the above
16 Have you orally communicated with customers to explain organizational policies or procedures? Answer to this question is required
  • Yes
  • No
17 Select the response that describes your highest level of experience filing documents. Answer to this question is required
  • I followed existing procedures to file documents.
  • I suggested ways to improve how documents are filed.
  • I created a system to organize paper documents for easy retrieval.
  • I created a system to organize electronic documents for easy retrieval.
  • None of the above.