Nigeria

Vacancy Details

Grade: 9

No questions specified.

Grade: All Grades

1 Are you able to legally work in this country? Answer to this question is required
  • Yes
    1.1 If yes, tell us more about yourself and if applicable, select the type of permit you currently possess (upload the appropriate paperwork in the Documents section)
    • I am a citizen of this country.
    • I have a work permit.
    • I have a study permit.
    • I have a U.S. diplomatic visa.
    • I am the holder of a non-diplomatic visa
    • I am the holder of a work and/or residency permit of the host country.
    • None of the above.
  • No
2 Are you a current employee of this mission/consulate?   Answer to this question is required
  • Yes
  • No
3 Are you a former employee of this mission/consulate?  Answer to this question is required
  • Yes
    3.1 If yes, tell us more about yourself. (Please include dates of employment, section, etc.) Maximum length of 250 characters.
  • No
4 Do you have the required education as stated in the Vacancy Announcement? Answer to this question is required
  • Yes
  • No
5 What is the highest level of education you have completed? Answer to this question is required
  • Primary School
  • Secondary School
  • College (2 years)
  • University Degree
  • Masters or Equivalent
  • Doctorate
6 Do you have the required experience as stated in the Vacancy Announcement? Answer to this question is required
  • Yes
  • No
7 Select your years of experience for this position. (See Vacancy Announcement.) Answer to this question is required
  • None
  • Less than 1 year
  • 1 to 2 years
  • 2 to 3 years
  • 3 to 4 years
  • 4 to 5 years
  • 5 to 6 years
  • 6 to 7 years
  • 7 to 8 years
  • 8 to 9 years
  • 9 to 10 years
  • More than 10 years
8 Do you have the required language level (s) for  the listed language (s) in this vacancy announcement? Answer to this question is required
  • Yes
  • No
9 Where did you first see/hear about this position? Answer to this question is required
  • U.S. Mission Website
  • Social Media (i.e. Facebook, Twitter, Instagram, WhatsApp)
  • Professional Networking Site (i.e. LinkedIn, Netparty, Jobcase)
  • Online Job Board (i.e. Indeed, Monster, Glassdoor)
  • Traditional Media (i.e. Newspaper Ad, Magazine, Pamphlet, Radio)
  • University/College Website
  • Job Fair
  • Word of Mouth (Friend, Colleague)
  • Recruitment/HR Team
10 This is an internal vacancy announcement. From the options below, select your status (eligibility to apply for this position). View this site for definitions - https://careers.state.gov/downloads/files/definitions-for-va Answer to this question is required
  • I’m a U.S. Citizen Eligible Family Member (USEFM)
  • I’m an Eligible Family Member (EFM) at post or on travel orders to post
  • I’m a Declared Members of Household (MOH)
  • I’m a current employee of this mission/consulate
  • None of the Above
11 I have used financial management software to: Answer to this question is required
  • Search for data/information
  • Develop databases of financial information
  • Compile and analyze financial data
  • Prepare training or presentation materials
  • Interpret financial data
  • Automate an existing manual process
  • None of the above
12 Have you entered and retrieved data using a financial system? Answer to this question is required
  • Yes
  • No
13 Which financial systems have you used? Answer to this question is required
  • Central accounting system
  • Receivables system
  • Reimbursement system
  • Asset management system
  • Automated budget formulation system
  • Payroll system
  • Financial reporting system
  • None of the above
14 Which statement best describes your highest level of experience using automated financial systems? Answer to this question is required
  • I used automated financial systems to perform my daily work.
  • I implemented automated financial systems designed/developed by others.
  • I participated in the design/development of automated financial systems.
  • I led the design, development, and implementation of automated financial systems.
  • None of the above.
15 Select the statement that best describes your highest level of experience using an automated financial management system. Answer to this question is required
  • I completed training on using a financial management system but have not yet used it on the job.
  • I entered data into a financial management system.
  • I reviewed data for accuracy in a financial management system.
  • I was responsible for overseeing a financial management system for an organization.
  • None of the above.
16 Which activities have you performed in an automated financial system? Answer to this question is required
  • I have developed requirements and/or specifications for financial management systems.
  • I have troubleshot issues in financial management systems.
  • I evaluated financial system controls/procedures to identify weak or deficient areas.
  • I have developed procedures for users to input data and/or access information in financial systems.
  • None of the above.
17 Which Microsoft Office programs have you used? Answer to this question is required
  • Word (word processing)
  • Excel (spreadsheet)
  • Access (database management)
  • Publisher (desktop publishing)
  • PowerPoint (presentation slides)
  • Outlook (email)
  • None of the Above
18 Which tasks have you performed when analyzing financial program data? Answer to this question is required
  • Reconciled financial accounts
  • Performed follow-up research by speaking with other staff member
  • Identified discrepancies between statements/records and supporting documentation
  • Identified compliance failures
  • None of the above
19 Which payroll activities have you performed? Answer to this question is required
  • Processed payroll actions
  • Determined payment due dates
  • Made retroactive adjustments
  • Made leave adjustments
  • Conducted benefits transactions
  • None of the above
20 Which tasks have you performed to process vouchers? Answer to this question is required
  • Checked vendor invoices for accuracy
  • Reconciled vendor invoices
  • Prepared voucher reimbursement schedules
  • None of the above
21 Which tasks have you performed to process vouchers? Answer to this question is required
  • Reviewed billing data for accuracy and corrected errors
  • Prepared invoices and recorded amounts due for items or services
  • Kept records of item or service costs
  • Operated machines/systems to calculate financial data
  • None of the above
22 Which vouchers have you processed? Answer to this question is required
  • Receipts vouchers
  • Payment vouchers
  • Journal/Adjustment vouchers
  • Purchase/Purchase return vouchers
  • Sales/Sales return vouchers
  • None of the above
23 Which tasks have you performed when examining vouchers? Answer to this question is required
  • Reviewed vendor invoices to reconcile expenses
  • Resolved issues related to overcharges or refunds
  • Provided advice to employees submitting payment claims
  • Resolved claim or payment differences
  • None of the above
24 Which documents have you reviewed to process expense reimbursements? Answer to this question is required
  • Vouchers
  • Claims
  • Purchase orders
  • Invoices or bills
  • Receipts
  • Debit and credit notes
  • None of the above
25 Which tasks have you performed related to financial payments? Answer to this question is required
  • Reviewed accuracy of invoices and corrected errors
  • Prepared itemized invoices and recorded amounts due for items or services
  • Kept records of item or service costs
  • Operated financial machines or systems
  • None of the above
26 Which statement best describes your highest level of experience in conflict management? Answer to this question is required
  • I have no education, training or experience in conflict management.
  • I completed education or training in conflict management but have not yet applied it on the job.
  • I resolved conflict when other employees disagreed with me.
  • I resolved conflict that occurred among other employees.
  • I resolved conflict that occurred between various organizational groups (e.g., management and labor, various departments).
27 Which customer service tasks have you performed? Answer to this question is required
  • Identified customer problems
  • Developed and proposed solutions to customer problems
  • Implemented solutions to resolve customer problems
  • Evaluated outcomes of the customer service solutions
  • None of the above
28 Which activities have you performed to promote customer service? Answer to this question is required
  • Obtained complaints from customers
  • Explained products, policies, and services
  • Took or entered orders
  • Cancelled accounts
  • Verified resolution on customers problems
  • Kept records of customer interactions and/or transactions (i.e., complaints, comments, actions taken)
  • Resolved customer service complaints
  • None of the above
29 Select the response that best describes your highest level of experience resolving customer service problems. Answer to this question is required
  • I do not have experience resolving customer service problems.
  • I resolved customer service problems by explaining policy to customers.
  • I offered customers alternative solutions within policy limitations to resolve problems.
  • I trained or guided others in the resolution of customer problems.
30 Select the response that describes your highest level of customer service. Answer to this question is required
  • I have no experience providing customer service.
  • I directed customers to the appropriate individual or resource.
  • I explained non-technical information to customers.
  • I answered technical questions to solve customer problems.
31 Which response best describes your highest level of experience responding to customer inquiries? Answer to this question is required
  • I have no experience responding to customer inquiries.
  • I documented customer details and reported the question to others for response.
  • I provided answers following a script/protocol.
  • I interpreted general guidance to provide specific answers.
  • I researched and provided answers when no protocol or guidance existed.
32 Which interpersonal tasks have you performed? Answer to this question is required
  • Resolved confrontations with difficult, hostile, and/or distressed individuals
  • Negotiated when competing interests among parties caused conflict
  • Communicated with my team when changes, delays, or unexpected events caused major shifts in work assignments
  • None of the above
33 Which interpersonal-related tasks have you performed? Answer to this question is required
  • Gained cooperation of parties with competing interests.
  • Held others accountable to meet standards.
  • Persuaded others to adopt new methods or procedures.
  • Diffused confrontational situations with people who were hostile or distressed.
  • None of the above.
34 Select the interpersonal work behaviors that you have performed on the job. Answer to this question is required
  • Tactfully communicated changes, delays, or unexpected events impacting work assignments.
  • Provided guidance or instruction to new staff.
  • Held others accountable to requirements.
  • Persuaded others to adopt new techniques.
  • None of the above.
35 Have you determined relevant laws and/or regulations in order to offer solutions to problems? Answer to this question is required
  • Yes
  • No
36 Which statement best describes your highest level of experience with attendance and/or payroll tasks? Answer to this question is required
  • I have entered my personal time and attendance records using a computer system.
  • I have been responsible for entering time and attendance for other employees using a computer system.
  • I have resolved attendance and payroll issues for my work team.
  • I have served as the organization's primary time-keeper responsible for resolving attendance and payroll issues.
  • None of the above.
37 Have you performed work that required you to follow strict rules and regulations? Answer to this question is required
  • Yes
  • No
38 Have you reviewed accounting information to identify and correct inaccuracies? Answer to this question is required
  • Yes
  • No
39 Which response describes your highest level of experience with Microsoft Word? Answer to this question is required
  • I have no training or experience with Word.
  • I have training in the use of Word, but I have not used Word on the job.
  • I routinely use Word on the job.
  • I routinely use advanced features of Word on the job.
  • I am an expert in Word and train others in its use.
40 For which reasons have you examined expense reimbursement documents? Answer to this question is required
  • To determine accuracy
  • To determine adequacy of documentation
  • To determine compliance with regulations
  • To review justification for expense
  • None of the above
41 Which response describes your highest level of experience with Microsoft Excel? Answer to this question is required
  • I have no training or experience with Excel.
  • I have training in the use of Excel, but I have not used Excel on the job.
  • I routinely use Excel on the job.
  • I routinely use advanced features of Excel on the job.
  • I am an expert in Excel and train others in its use.
42 What is the most complex task you have performed in a spreadsheet program (e.g., Microsoft Excel)? Answer to this question is required
  • Entered data
  • Performed basic formatting (e.g., font, gridlines)
  • Calculated numbers using formulas (e.g., sum, average)
  • Created pivot tables
  • None of the above
43 Which supervisory tasks have you performed? Answer to this question is required
  • Wrote work requirements
  • Planned staff schedules including leave and back-ups
  • Planned staff workload
  • Worked to improve team performance
  • Followed up on tasks assigned
  • Maintained security of office equipment
  • None of the above
44 Which supervisory tasks have you performed? Answer to this question is required
  • Observed employee performance
  • Set performance standards
  • Evaluated employee performance
  • Worked with HR on employee performance issues
  • Gave performance feedback to employees
  • Assigned work to others
  • None of the above
45 Select the statement that describes your highest level of leadership. Answer to this question is required
  • I have not had education, training, or experience leading others.
  • I have had education or training in leading others, but have not yet applied it on the job.
  • I have monitored task completion for junior-level colleagues.
  • I have led team projects or assignments that included assigning and reviewing work of others.
  • I have held a formal supervisory position where I managed daily operations of my team.