Vietnam

Vacancy Details

Grade: 6

No questions specified.

Grade: All Grades

1 Are you able to legally work in this country? Answer to this question is required
  • Yes
    1.1 If yes, tell us more about yourself and if applicable, select the type of permit you currently possess (upload the appropriate paperwork in the Documents section)
    • I am a citizen of this country.
    • I have a work permit.
    • I have a study permit.
    • I have a U.S. diplomatic visa.
    • I am the holder of a non-diplomatic visa
    • I am the holder of a work and/or residency permit of the host country.
    • None of the above.
  • No
2 Are you a current employee of this mission/consulate?   Answer to this question is required
  • Yes
  • No
3 Are you a former employee of this mission/consulate?  Answer to this question is required
  • Yes
    3.1 If yes, tell us more about yourself. (Please include dates of employment, section, etc.) Maximum length of 250 characters.
  • No
4 Do you have the required education as stated in the Vacancy Announcement? Answer to this question is required
  • Yes
  • No
5 What is the highest level of education you have completed? Answer to this question is required
  • Primary School
  • Secondary School
  • College (2 years)
  • University Degree
  • Masters or Equivalent
  • Doctorate
6 Select your years of experience for this position. (See Vacancy Announcement.) Answer to this question is required
  • None
  • Less than 1 year
  • 1 to 2 years
  • 2 to 3 years
  • 3 to 4 years
  • 4 to 5 years
  • 5 to 6 years
  • 6 to 7 years
  • 7 to 8 years
  • 8 to 9 years
  • 9 to 10 years
  • More than 10 years
7 Do you have the required language level (s) for  the listed language (s) in this vacancy announcement? Answer to this question is required
  • Yes
  • No
8 Which IT concepts/components have you used at work? Answer to this question is required
  • Bandwidth requirements
  • System capacity
  • Digital and analog communication requirements
  • Public key infrastructure
  • Bridges
  • Routers
  • Local Area Network (LAN) systems
  • Emerging digital system technology
  • Inside/outside cables
  • None of the above
9 Which tasks have you performed to provide desktop support to clients? Answer to this question is required
  • Answered user questions on software or hardware operation
  • Monitored daily performance of computer systems
  • Ran computer diagnostics to identify problems
  • Set up new equipment
  • Provided user training
  • None of the above
10 Which tasks have you performed to provide computer support? Answer to this question is required
  • Responded to telephone inquiries
  • Responded to email inquiries
  • Tracked requests in a ticket system
  • Responded to walk-in inquiries
  • None of the above
11 Which computer requests have you resolved? Answer to this question is required
  • Password reset
  • Account transfer
  • Device connection (e.g., printer, scanner)
  • Software Installation
  • Issues with email
  • None of the above
12 Which statement best describes your highest level of experience migrating organizational data to new/web-based systems (i.e., Share Point)? Answer to this question is required
  • I have no education, training, or experience migrating organizational data to new systems.
  • I completed a class on migrating organizational data to new systems.
  • I worked on a team responsible for migrating organizational data to new systems.
  • I independently developed a strategy for migrating organizational data to new systems.
  • I led a team responsible for developing a strategy on migrating organizational data to new systems.
13 Which servers/systems have you independently used to accomplish IT-related work? Answer to this question is required
  • Microsoft SQL Server
  • Microsoft Internet Information Services (IIS)
  • None of the above
14 Which telecommunication systems/devices have you supported? Answer to this question is required
  • Mobile devices (e.g., Blackberry, iPhone)
  • Network circuitry for LAN
  • Teleconference systems
  • Videoconference systems
  • None of the above
15 Select the devices or systems for which you have provided troubleshooting. Answer to this question is required
  • Mobile phones (e.g., Blackberry, iPhone)
  • Switchboard software for transferring calls
  • Servers
  • Headset systems
  • Databases
  • None of the above
16 Which customer service tasks have you performed? Answer to this question is required
  • Identified customer problems
  • Developed and proposed solutions to customer problems
  • Implemented solutions to resolve customer problems
  • Evaluated outcomes of the customer service solutions
  • None of the above
17 Which customer service tasks have you performed? Answer to this question is required
  • Analyzed customer-related issues
  • Developed customer-service related solutions
  • Explained organizational policies or procedures
  • Obtained feedback from customers
  • None of the above
18 Which methods have you used to communicate with customers? Answer to this question is required
  • In person
  • Email
  • Phone
  • None of the above
19 Which choice describes your highest level of experience in verbal communication? Answer to this question is required
  • I have presented to colleagues or peers in my office.
  • I have presented to my supervisor.
  • I have presented to non-supervisory employees in other offices/departments.
  • I have presented to senior-level managers/executives.
  • None of the above.
20 Which responses describe your experience working on a team? Answer to this question is required
  • I have showed others how to complete tasks correctly.
  • I have told others how to complete tasks correctly.
  • I have assigned work to others.
  • I have helped staff improve performance.
  • None of the above.
21 Which methods have you used to maintain positive working relationships with others? Answer to this question is required
  • Participating in staff meetings
  • Collaborating with others on work assignments
  • Scheduling events with staff from external organizations
  • Serving as a member on review or special project teams
  • None of the above
22 Where did you first see/hear about this position? Answer to this question is required
  • U.S. Mission Website
  • Social Media (i.e. Facebook, Twitter, Instagram, WhatsApp)
  • Professional Networking Site (i.e. LinkedIn, Netparty, Jobcase)
  • Online Job Board (i.e. Indeed, Monster, Glassdoor)
  • Traditional Media (i.e. Newspaper Ad, Magazine, Pamphlet, Radio)
  • University/College Website
  • Job Fair
  • Word of Mouth (Friend, Colleague)
  • Recruitment/HR Team
23 Please specify the name of where you saw/heard about this position: Maximum length of 250 characters. Answer to this question is required