Nigeria

Vacancy Details

Grade: 7

No questions specified.

Grade: All Grades

1 Are you able to legally work in this country? Answer to this question is required
  • Yes
    1.1 If yes, tell us more about yourself and if applicable, select the type of permit you currently possess (upload the appropriate paperwork in the Documents section)
    • I am a citizen of this country.
    • I have a work permit.
    • I have a study permit.
    • I have a U.S. diplomatic visa.
    • I am the holder of a non-diplomatic visa
    • I am the holder of a work and/or residency permit of the host country.
    • None of the above.
  • No
2 Do you have the required education as stated in the Vacancy Announcement? Answer to this question is required
  • Yes
  • No
3 What is the highest level of education you have completed? Answer to this question is required
  • Primary School
  • Secondary School
  • College (2 years)
  • University Degree
  • Masters or Equivalent
  • Doctorate
4 Do you have the required experience as stated in the Vacancy Announcement? Answer to this question is required
  • Yes
  • No
5 Select your years of experience for this position. (See Vacancy Announcement.) Answer to this question is required
  • None
  • Less than 1 year
  • 1 to 2 years
  • 2 to 3 years
  • 3 to 4 years
  • 4 to 5 years
  • 5 to 6 years
  • 6 to 7 years
  • 7 to 8 years
  • 8 to 9 years
  • 9 to 10 years
  • More than 10 years
6 Do you have the required language level (s) for  the listed language (s) in this vacancy announcement? Answer to this question is required
  • Yes
  • No
7 Where did you first see/hear about this position? Answer to this question is required
  • U.S. Mission Website
  • Social Media (i.e. Facebook, Twitter, Instagram, WhatsApp)
  • Professional Networking Site (i.e. LinkedIn, Netparty, Jobcase)
  • Online Job Board (i.e. Indeed, Monster, Glassdoor)
  • Traditional Media (i.e. Newspaper Ad, Magazine, Pamphlet, Radio)
  • University/College Website
  • Job Fair
  • Word of Mouth (Friend, Colleague)
  • Recruitment/HR Team
8 This is an internal vacancy announcement. From the options below, select your status (eligibility to apply for this position). View this site for definitions - https://careers.state.gov/downloads/files/definitions-for-va Answer to this question is required
  • I’m a U.S. Citizen Eligible Family Member (USEFM)
  • I’m an Eligible Family Member (EFM) at post or on travel orders to post
  • I’m a Declared Members of Household (MOH)
  • I’m a current employee of this mission/consulate
  • None of the Above
9 Which administrative tasks have you performed? Answer to this question is required
  • Prepared financial reports that track spending
  • Prepared annual budget plans
  • Analyzed administrative polices before applying them
  • Issued new guidelines to others
  • Prepared work plans
  • None of the above
10 Which administrative tasks have you performed? Answer to this question is required
  • Used an email to receive or provide information to others
  • Used a word processing application to write
  • Answered a telephone to provide information, take messages, or transfer calls to others
  • Entered information into an electronic database
  • Created paper or electronic filing systems to record/update information
  • Managed paper or electronic filing systems to record/update information
  • Maintained documents, attendance records, and correspondence
  • None of the above
11 Which types of administrative procedures have you implemented? Answer to this question is required
  • Personnel
  • Property
  • Financial
  • Travel
  • Time and attendance
  • Facilities
  • Security
  • None of the above
12 For which types of issues have you made a judgment or decision? Answer to this question is required
  • Personnel issues
  • Policy and procedure issues
  • Financial management issues
  • Budgetary issues
  • Information technology issues
  • Line of business issues
  • Customer relations issues
  • Public service issues
  • None of the above
13 Which types of information have you orally communicated to others while serving as an administrative point of contact for an organization? Answer to this question is required
  • Reminders of deadlines
  • Summaries of administrative policies
  • Unexpected delays or changes
  • Reviews of outstanding action items
  • Step-by-step guidance on using software systems
  • None of the above
14 Which choices describe the type of assignments/projects that you have completed? Answer to this question is required
  • Group assignments/projects
  • Independent assignments/projects
  • Assignments/projects that contain timelines
  • Assignments/projects that do not have deadlines
  • None of the above
15 Select the individuals with whom you have coordinated to complete maintenance or repair work orders. Answer to this question is required
  • Customers/Requestors
  • Maintenance Supervisors
  • Facilities Manager
  • Technicians
  • Administrative Assistants
  • None of the above
16 What is the highest level of independence you have had when solving problems at work? Answer to this question is required
  • I independently made decisions on how to solve problems.
  • I exclusively provided recommendations to a team leader.
  • I provided group recommendations to a team leader.
  • I provided input to arrive at a group decision.
  • None of the above.
17 What is the most complex task you have performed in an email system (e.g., Microsoft Outlook)? Answer to this question is required
  • Sent and received emails
  • Categorized and prioritized emails
  • Created meeting invitations
  • Created group email lists
  • None of the above
18 Have you helped individuals who are difficult, hostile, and/or distressed? Answer to this question is required
  • Yes
  • No
19 Which of the following customer service related activities have you independently performed? Answer to this question is required
  • Answered and made telephone calls to customers.
  • Greeted customers.
  • Registered customers/guests at conferences, events, or meetings.
  • Resolved customer-related issues.
  • Provided information regarding organization's productions and/or services.
  • Solicited feedback for improvement.
  • None of the above.
20 Have you provided customer service in an environment where you met strict deadlines on a regular and recurring basis? Answer to this question is required
  • Yes
  • No
21 How have you been recognized for providing high-quality customer service? Answer to this question is required
  • I received an award.
  • I was recognized in a letter from a customer.
  • I earned a performance incentive.
  • None of the above.
22 Select the response that best describes your highest level of experience providing customer service. Answer to this question is required
  • I do not have experience providing customer service.
  • I have directed customers to requested information or individuals.
  • I have explained policies to customers.
  • I have resolved customer complaints.
23 Which actions have you performed to solve customer problems? Answer to this question is required
  • Identified the problem
  • Researched the problem
  • Generated possible solutions to the problem
  • Weighed the pros/cons of alternate solutions to make recommendations/decisions
  • Implemented solutions
  • Evaluated the effectiveness of solutions
  • None of the above