Nigeria

Vacancy Details

Grade: 6

No questions specified.

Grade: All Grades

1 Are you able to legally work in this country? Answer to this question is required
  • Yes
    1.1 If yes, tell us more about yourself and if applicable, select the type of permit you currently possess (upload the appropriate paperwork in the Documents section)
    • I am a citizen of this country.
    • I have a work permit.
    • I have a study permit.
    • I have a U.S. diplomatic visa.
    • I am the holder of a non-diplomatic visa
    • I am the holder of a work and/or residency permit of the host country.
    • None of the above.
  • No
2 Are you a former employee of this mission/consulate?  Answer to this question is required
  • Yes
    2.1 If yes, tell us more about yourself. (Please include dates of employment, section, etc.) Maximum length of 250 characters.
  • No
3 Do you have the required education as stated in the Vacancy Announcement? Answer to this question is required
  • Yes
  • No
4 What is the highest level of education you have completed? Answer to this question is required
  • Primary School
  • Secondary School
  • College (2 years)
  • University Degree
  • Masters or Equivalent
  • Doctorate
5 Do you have the required experience as stated in the Vacancy Announcement? Answer to this question is required
  • Yes
  • No
6 Select your years of experience for this position. (See Vacancy Announcement.) Answer to this question is required
  • None
  • Less than 1 year
  • 1 to 2 years
  • 2 to 3 years
  • 3 to 4 years
  • 4 to 5 years
  • 5 to 6 years
  • 6 to 7 years
  • 7 to 8 years
  • 8 to 9 years
  • 9 to 10 years
  • More than 10 years
7 Do you have the required language level (s) for  the listed language (s) in this vacancy announcement? Answer to this question is required
  • Yes
  • No
8 Where did you first see/hear about this position? Answer to this question is required
  • U.S. Mission Website
  • Social Media (i.e. Facebook, Twitter, Instagram, WhatsApp)
  • Professional Networking Site (i.e. LinkedIn, Netparty, Jobcase)
  • Online Job Board (i.e. Indeed, Monster, Glassdoor)
  • Traditional Media (i.e. Newspaper Ad, Magazine, Pamphlet, Radio)
  • University/College Website
  • Job Fair
  • Word of Mouth (Friend, Colleague)
  • Recruitment/HR Team
9 Which administrative tasks have you performed? Answer to this question is required
  • Used an email to receive or provide information to others
  • Used a word processing application to write
  • Answered a telephone to provide information, take messages, or transfer calls to others
  • Entered information into an electronic database
  • Created paper or electronic filing systems to record/update information
  • Managed paper or electronic filing systems to record/update information
  • Maintained documents, attendance records, and correspondence
  • None of the above
10 Which administrative tasks have you performed? Answer to this question is required
  • Prepared written documents based on a rough draft, notes or verbal instructions
  • Created an appropriate system for the recording, storing and retrieval of information
  • Monitored systems for the recording, storing and retrieval of information
  • Created regular meeting schedule among parties
  • Printed reports, proposals and other documents
  • Verified that outgoing mail reached its destination
  • None of the above
11 Which administrative tasks have you performed? Answer to this question is required
  • Drafted documents for approval
  • Responded to questions in writing
  • Edited documents
  • Prioritized incoming mail
  • Screened telephone calls
  • None of the above
12 Which administrative tasks have you performed? Answer to this question is required
  • Scheduled appointments
  • Maintained a supervisor`s calendar
  • Made travel arrangements
  • Organized meetings
  • Organized conferences
  • Served as a timekeeper
  • Ordered supplies
  • None of the above
13 Which tasks have you performed to file documents? Answer to this question is required
  • Archived and disposed of records
  • Updated records using a filing system
  • Organized a body of correspondence and/or documents
  • Created a filing system used for an entire organization
  • None of the above
14 Which tasks have you performed to organize documents electronically? Answer to this question is required
  • Scanned documents
  • Established a folder system for documents
  • Created a naming convention for documents
  • Saved documents to an electronic database
  • None of the above
15 Select the response that describes your highest level of experience filing documents. Answer to this question is required
  • I followed existing procedures to file documents.
  • I suggested ways to improve how documents are filed.
  • I created a system to organize paper documents for easy retrieval.
  • I created a system to organize electronic documents for easy retrieval.
  • None of the above.
16 Which tasks have you performed to support your supervisor's schedule? Answer to this question is required
  • Referred requests for appointments to the supervisor
  • Used independent judgment in scheduling supervisor's appointments
  • Contacted parties to confirm or reschedule supervisor's appointments
  • Notified the supervisor of pending appointments
  • None of the above
17 Which calendar-related tasks have you performed? Answer to this question is required
  • Maintained a personal calendar
  • Maintained a supervisor`s calendar
  • Maintained a group calendar
  • Resolved scheduling conflicts
  • Created an appropriate proxy/alternative rights for a calendar
  • None of the above
18 Which customer-related tasks have you performed? Answer to this question is required
  • Contacted customers to verify information
  • Created a database to maintain customer information
  • Entered customer information into a database
  • Networked to find new customers
  • None of the above
19 Which statement best describes your highest level of experience maintaining records? Answer to this question is required
  • I have no experience maintaining records.
  • I completed training on methods to maintain records, but have not applied it in my work.
  • I assisted others with reviewing records for accuracy.
  • I independently identified errors in records and reported them to my supervisor.
  • I independently identified and resolved errors in records.
20 Which types of information have you orally communicated to others while serving as an administrative point of contact for an organization? Answer to this question is required
  • Reminders of deadlines
  • Summaries of administrative policies
  • Unexpected delays or changes
  • Reviews of outstanding action items
  • Step-by-step guidance on using software systems
  • None of the above
21 Which tasks have you performed for a database system? Answer to this question is required
  • I developed requirements for a database system.
  • I fixed problems with a database system.
  • I analyzed a database system to identify weak areas.
  • I developed procedures to input data and/or access information in a database system.
  • None of the above.
22 Which documents have you written? Answer to this question is required
  • Inspection reports
  • Work order requests
  • Customer correspondence
  • Maintenance reports
  • Procurement requests
  • None of the above
23 Which tasks have you performed to file documents? Answer to this question is required
  • Maintained a paper-based filling system
  • Maintained an electronic-based filing system
  • Retrieved documents from a paper-based filling system
  • Retrieved documents from an electronic-based filling system
  • Reviewed the filling system to ensure that the documents are stored and labeled correctly
  • None of the above
24 Which tasks you have performed to support senior-level meetings? Answer to this question is required
  • Created meeting agendas
  • Prepared briefing material
  • Scheduled large meetings/events (i.e., over 50 participants)
  • Created a guest lists
  • Captured meetings' outcome/action items in writing
  • Sent meeting notes to participants
  • Reserved meeting rooms and equipment
  • None of the above
25 Select the response that best describes your highest level of experience resolving customer service problems. Answer to this question is required
  • I do not have experience resolving customer service problems.
  • I resolved customer service problems by explaining policy to customers.
  • I offered customers alternative solutions within policy limitations to resolve problems.
  • I trained or guided others in the resolution of customer problems.
26 Select the response that best describes your highest level of experience providing customer service. Answer to this question is required
  • I do not have experience providing customer service.
  • I have directed customers to requested information or individuals.
  • I have explained policies to customers.
  • I have resolved customer complaints.
27 Have you maintained a positive demeanor and conversational tone when providing repetitive information to others (e.g., answering the same questions throughout the day)? Answer to this question is required
  • Yes
  • No
28 Have you provided service to customers who didn't understand or agree with policies and procedures? Answer to this question is required
  • Yes
  • No
29 Select the types of people you have helped to resolve problems. Answer to this question is required
  • Curious people
  • Scared people
  • Worried people
  • Angry people
  • Sad people
  • None of the above
30 Which response best describes your highest level of experience responding to customer inquiries? Answer to this question is required
  • I have no experience responding to customer inquiries.
  • I documented customer details and reported the question to others for response.
  • I provided answers following a script/protocol.
  • I interpreted general guidance to provide specific answers.
  • I researched and provided answers when no protocol or guidance existed.
31 Which clerical tasks have you performed? Answer to this question is required
  • Entered information into a database
  • Reviewed data entries to find errors
  • Filed documents (e.g., receipts)
  • Retrieved information from files
  • None of the above
32 Which clerical tasks have you performed? Answer to this question is required
  • Reviewed completed documents for errors
  • Sent documents using fax
  • Sent documents using mail
  • Delivered office mail
  • Ordered office supplies (e.g., pens, forms)
  • None of the above
33 Which record-keeping tasks have you performed? Answer to this question is required
  • Entered information into a record
  • Reviewed records for mistakes
  • Filed documents
  • Retrieved information from files
  • None of the above
34 Which communication tasks have you performed? Answer to this question is required
  • Answered phones in an office
  • Helped others as a receptionist
  • Served as a dispatcher for a delivery service
  • Served as a dispatcher for a repair service
  • Served as a dispatcher for a private car service
  • Served as a dispatcher for a taxi service
  • None of the above