Vacancy Details


Announcement Number:
Hiring Agency:
Consulate General Casablanca
Position Title:
Strategic Content Coordination Assistant (Community Manager)
Open Period:
01/09/2021 - 01/23/2021 Format MM/DD/YYYY
Vacancy Time Zone:
LE - 6520 8
MAD MAD236,322 - MAD MAD236,322
Work Schedule:
Full-time -
Promotion Potential:
Duty Location(s):
1 Vacancy in

Casablanca, MO
Telework Eligible:
For More Info:
HR Section


Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:

•    All Interested Applicants / All Sources
For USEFM - FP is 06.  Actual FP salary determined by Washington D.C.

Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Appointment Type Details:
•    Indefinite subject to successful completion of probationary period
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.


The work schedule for this position is:

  • Full Time (40  hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (one month) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
Relocation Expenses Reimbursed:
Travel Required:
Occasional Travel

Candidate may be required to travel occasionally


The Community Management/Digital Production Coordinator works under the direct supervision of the Strategic Content Coordinator and has no supervisory responsibilities. Is responsible for building and maintaining Consulate digital properties
(social media, website content); for developing a year-long editorial calendar designed to promote Mission priorities with on­line communities; researching and analyzing evolving markets for Consulate digital properties; and customizing content and online engagement to promote Mission objectives. Organizes and hosts online conversations; designs and develops innovative engagement opportunities and tools. Provides guidance to PD Public Engagement staff and other Consulate personnel who engage with online communities on standards, regulations, and policies for the use of digital properties. Is responsible for the production of all visual and multimedia elements of Consulate public engagement, including design, creation and/or acquisition of customized visual and multimedia content, which is disseminated online, in person or via traditional broadcast. Creates compelling visual content for all Consulate outreach materials by assessing visual aspects of media environment, public preferences for visual content formats and dissemination channels, and the impact of visual materials.

Qualifications and Evaluations


EXPERIENCE:  A minimum of three years of progressively responsible experience is required in:

  • Market research and audience analysis, design and execution of online campaigns.

  • Management of digital properties, including direct online interaction with the public and content creation in multimedia and traditional formats.

  • Use of internet and related communications technologies, and standard desktop and mobile software applications.

  • Integration of visual content into web management.


  • Must have good Knowledge of U.S. foreign policy objectives and American interests in Morocco.

  • Must have good understanding of U.S. historical, political, economic, and cultural forces that shape U.S. foreign policy.

  • Must have comprehensive knowledge of the attitudes and communication preferences of target audience groups.

  • Must understand the regional, demographic, ethnic, socio-economic, cultural and linguistic factors and the influence of religious, cultural, and educational institutions in shaping opinions and preferences.

  • Must have strong online communications and analysis skills to identify and exploit engagement opportunities.

  • Must have good knowledge of Mission structure and operations to facilitate collaborative work among a variety of agencies, protocol levels, teams, and constituent posts.

  • Must understand management of digital properties.

Education Requirements:

A bachelor's degree in English, design, advertising, mass communications, information technology, computer programming, web design or local equivalent is required.



  •  Level IV  (Fluent) Speaking/Reading/Writing English is required.(This will be tested)

  •  Level IV  (Fluent) Speaking/Reading/Writing Arabic is required.(This may be tested)

  •  Level IV  (Fluent) Speaking/Reading/Writing French is required.(This may be tested)


  • Must have strong analytic skills to identify target audiences, understand their sensitivities, and identify the best strategic content, format, and delivery means to influence them in support of U.S. policy objectives.

  • Must be able to perceive the emergence of new influencers and preferences in consumption of information to analyze the impact of evolving content formats and delivery channels, and lead cross-section Mission analysis to modify approaches for enhanced outcomes.

  • Must have strong Communication skills.

  • Must have strong interpersonal skills to maintain Mission-wide collaboration/coordination on the use of digital tools and platforms to strengthen Mission diplomacy in the public sphere.

  • Must be able to contribute to Strategic Content Coordination discussions of priority engagement, strategic content and appropriate dissemination to reach consensus.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


All applicants under consideration will be required to pass medical and security certifications and complete a mandatory probationary period for LE Staff.

EQUAL EMPLOYMENT OPPORTUNITY: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.


Benefits and Other Info

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Morocco may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


  1. AEFM / USEFM who is a preference-eligible U.S. Veteran*


  3. FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a local security certification clearance. 

To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.

Required Documents:

In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

  • Residency and/or Work Permit

  • Passport copy

  • University degree

  • High school diploma

  • Work Certificate

  • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

  • SF-50 (if applicable)

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 

For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Morocco.