Vacancy Details


Announcement Number:
Hiring Agency:
Embassy Lome
Position Title:
Visa Assistant - Open to All Interested Applicants (Visa Assistant and Cashier)
Open Period:
11/22/2019 - 12/15/2019 Format MM/DD/YYYY
Vacancy Time Zone:
LE - 1415 7
XOF CFA9,053,456
Work Schedule:
Full-time -
Promotion Potential:
Duty Location(s):
Lome, TO
Telework Eligible:
For More Info:
HR Section


Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
For USEFM - FP is 07. Actual salary determined by Washington D.C.
All interested Applicants / All Sources
Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Appointment Type Details:
Indefinite subject to successful completion of probationary period.
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.


The work schedule for this position is Full Time (40 hours per week).
Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
Relocation Expenses Reimbursed:
Travel Required:
Not Required


Basic Function of the Position – Under the supervision of the Consular Chief (or a projected LE Staff Supervisor), the IV Assistant and Cashier (“incumbent”), performs duties pertaining to immigrant visas (IV) and diversity visas (DV), serves as one of the section’s two sub-cashiers, and serves as the section’s external liaison on immigrant and diversity visas.  The incumbent monitors monthly case scheduling and the transfer of cases from the National Visa Center, rescheduling cases as needed. The incumbent also screens and organizes documents, including Department of Homeland Security petitions, transfers data from these documents to the IV adjudication systems including IVO and PIVOT, prints, QAs, and passes back visas, drafts travel letters and other official correspondence, and assists with non-immigrant visa and citizen service cases when needed.

Qualifications and Evaluations


EXPERIENCE: Two years’ professional work experience involving the application of moderate to complex regulatory or legal material.

JOB KNOWLEDGE: Knowledge of the mission’s structure and how the mission’s sections interact, knowledge of host country conditions such as patterns of fraud and irregularities or how country conditions are influencing visa application trends, and knowledge of how Department of State’s Bureau of Consular Affairs promulgates and enforces visa policy are required.

Education Requirements:

Two years’ post-secondary study is required.


LANGUAGE: Level III (Good Working Knowledge) speaking/reading/writing of English is required. May be tested.
Level IV (Fluent) speaking/reading/writing of French is required. May be tested.
Level III (Good Working Knowledge) spoken in one local language required (Ewe/Mina, Kabiye, or Kotokoli). May be tested.

SKILLS AND ABILITIES:  Keyboard and data entry skills (required typing speed 40 WPM) as well as the ability to use specialized consular software and equipment.  Accuracy of data entry is a critical requirement.  Basic mathematical skills are required for compiling statistical and workload information.  Excellent customer service skills required.  Ability to work in a team.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Togo may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


  1. AEFM / USEFM who is a preference-eligible U.S. Veteran*


  3. FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a local security clearance. 

To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.

Required Documents:

Please provide the required documentation listed below with your application:

  • Proof of Togolese citizenship (i.e. Togolese National Identification Card, attestation identity, or Passport ) (if applicable)

  • Residency and Work Permit (if applicable)

  • College or university transcripts (required)

  • List of references

For EFMs, in addition to the above:

  • Copy of Orders/Assignment Notification (or equivalent)

  • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

  • SF-50 (if applicable)

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 

For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Lome, Togo.