EXPERIENCE: A minimum of two years of progressively responsible experience in administrative services, procurement, customer service, or events management is required.
Good knowledge of PD management operations, human resources, grants policies and procedures, procurement, travel, IT, and other administrative procedures and regulations is required. Knowledge of PD and relevant DOS regulations and other guidance on all elements of resource coordination relevant to PD Section activities is required. Detailed knowledge of USG grant regulations, Grants Policy Directives, public-private partnerships and fundraising guidelines, A/OPE guidance is required.
General knowledge of USG and DOS structures is required. Comprehensive knowledge of PD within DOS, to include the functions of and programs sponsored by R (the Under Secretary for PD Diplomacy and Public Affairs), R/PPR (the Under Secretary’s Office of Policy, Planning, and Resources), ECA (Bureau of Educational and Cultural Affairs), GPA (Bureau of Global Public Affairs), and the PD components of relevant regional and functional bureaus is required. Must have an overall understanding of the functions of an embassy, and general knowledge of the structure of non-DOS agencies in Jordan (i.e. DoD, Commerce, Agriculture, USAID, etc.).
Knowledge of U.S. foreign policy objectives and American interests in Jordan; understanding of regional, ethnic, socio-economic, cultural and linguistic factors and the influence of religious, cultural and educational institutions in shaping perceptions of the U.S. are all required.
Good knowledge of Jordanian geography, infrastructure, government institutions, and common business and banking practices is required. Knowledge of customer service in Jordan is required. Must have an understanding of communications in Jordan and the international information environment as it affects Jordan, and must be familiar with digital practices and procedures.
Please make sure you enter all your work experience and education through the ERA Application. Attached Curriculum files will not be considered. Supporting documents (i.e. education certificate) must be included in the application for eligibility purposes.
- Education Requirements:
University degree in Business Administration, Organizational Management, Accounting, Public Administration, or Modern Languages is required.
Supporting documents (i.e. education certificate) must be included in the application for eligibility purposes.
يجب إرفاق شهادة الدراسة المطلوبة مع طلب التوظيف حتى يتم اخضاع الطلب للتدقيق
English: (Fluent) Speaking/Reading/Writing English is required. " This will be tested"
Arabic: (Fluent) Reading/Writing/Speaking is required.
SKILLS AND ABILITIES:
Analytic skills: Must have strong analytic skills to manage funding from multiple sources, each with differing requirements for purpose, oversight and accounting. Must be able to accurately assess resource challenges and identify solutions, including those that address sensitive resource challenges. Must be able to perceive significant changes in PD operations and adjust operations in response.
Communication/Interpersonal Skills: Must have excellent customer relations, and interpersonal and cross-cultural communication skills. Must have excellent written and oral communication skills, including writing reports in both English and Arabic. Must be able to work effectively with Mission personnel and Jordanian institutions on PD operations and resources, including on sensitive or contentious financial topics. Must be able to brief U.S. officers and visitors on appropriate uses of funding from multiple sources and other resource and funding issues governing Public Diplomacy.
Management Skills: Strong management skills are required, including the ability to develop and oversee logistics with partner institutions and manage complex PD/Mission events.
Technical Skills: Good keyboarding and data entry skills are required; excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required. Thorough, detailed knowledge of and ability to use various computer software programs, specifically Microsoft Word, Excel, and databases, as well as PD-specific software, databases, and reporting tools is required. Knowledge of and ability to support PD use of digital and visual tools is required. Must have excellent numerical skills to be able to manipulate numbers with speed, to process personnel and travel documents, develop equipment lists and supply orders, and monitor PD budgets.
Availability: Must be available to travel throughout Jordan to support PD projects and activities.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
All applicants under consideration will be required to pass medical and security certifications.