Vacancy Details


Announcement Number:
Hiring Agency:
Embassy Sofia
Position Title:
Digital Production Coordinator (Trainee Level)
Open Period:
09/16/2021 - 10/11/2021 Format MM/DD/YYYY
Vacancy Time Zone:
LE - 6520 7
Not Specified
Work Schedule:
Full-time -
Promotion Potential:
Duty Location(s):
1 Vacancy in

Sofia, BU
Telework Eligible:
For More Info:
HR Section


Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
All Interested Applicants / All Sources. For USEFM - FP is 7.  Actual FP salary determined by Washington D.C.
Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Appointment Type Details:
Indefinite - subject to successful completion of probationary period
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.


The work schedule for this position is:

  • Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (one month of receipt of agency authorization and/or clearances/certifications) or their candidacy may end.

Supervisory Position:
Relocation Expenses Reimbursed:
Travel Required:
Not Required


The incumbent of the position is responsible for the production of all visual and multimedia elements of Mission public engagement, including design, creation and/or acquisition of customized visual and multimedia content, which is disseminated online, in person or via traditional broadcast. The incumbent also creates compelling visual content for all Mission outreach materials by assessing visual aspects of the host-country media environment, public preferences for visual content formats and dissemination channels, and the impact of Mission visual materials.

Qualifications and Evaluations


EXPERIENCE: A total of at least two years (full-time equivalent) of progressively responsible experience in design, creation and packaging of visual and multimedia content for digital marketing, advertising or mass communications purposes, including extensive experience as an advanced end user of industry standard desktop and mobile software applications, internet and related communications technologies and integration of visual content into web content management systems. [Note: candidates considered for this position must provide a portfolio of original work demonstrating visual and multimedia design competence.]

Please address this factor in your application when entering your work experience (under Main Duties & Responsibilities).


JOB KNOWLEDGE: Must have strong creative skills and detailed knowledge of audio and video production, graphic design, and other visual content creation; understand how online digital properties and communities function; have detailed knowledge of the attitudes of target audience groups and their preferences for specific content, format, and delivery of visual communication. Must have knowledge of trends in regional and international communications patterns and how they affect the host-country communications landscape; general knowledge of digital promotion techniques, audience analysis and analytics, and customer service standards; general knowledge of project management, including defining project objectives, outcomes, and assessment methods. Must have detailed knowledge of legal regulations and procedural guidelines affecting use of visual and multimedia content as well as copyright and other restrictions on use of materials.  Must have general knowledge of U.S. foreign policy in the host country and comprehensive knowledge of the Public Diplomacy mission, its role in the Mission goals, and of both traditional and online engagement tools and programs used to convey U.S. foreign policy to the public.


Education Requirements:

EDUCATION: A University Degree in design, advertising, mass communications, or local equivalent is required.

Please upload the required document to your application.



LANGUAGE (this may be tested): 

  • English - Level 4 (Fluent) Speaking/Reading/Writing is required

  • Bulgarian - Level 4 (Fluent) Speaking/Reading/Writing is required

Please address both requirements in your application.



  • Analytic skills:  Must have strong analytic skills to identify target audiences and understand how Mission use of images, graphics, video, and audio can affect their sensitivities. Must be able to perceive the emergence of new audience preferences and trends in information consumption and visual and multimedia norms, in order to produce targeted digital or traditional visual content in support of Mission external engagement. Must be able to analyze content from multiple sources (internal and third-party) and determine when and how to use it in Mission visual products.

  • Communication/Interpersonal skills:  Must have excellent, documented visual story-telling, written, and oral communication skills to create and adapt visual, audio and printed material for dissemination in English and host-country languages. Must have strong interpersonal skills to maintain Mission-wide collaboration on the creation of visual and multimedia content in support of Mission public engagement. Must be able to contribute to SCC discussions of priority engagement, strategic content, and use of visual and audio materials and dissemination channels. Must have excellent customer relations and interpersonal cross-cultural communication skills. Must be able to tailor communications to fit formal and informal situations and different ethnic, religious and linguistic cultures. Must be able to brief U.S. officers and visitors on host-country communication patterns and trends in digital tools and content dissemination channels for visual communication. Must be able to speak publicly; must bi able to interpret between English and the host-country language for discussions of content production.

  • Management skills:  Must be able to bring together offices and agencies from across the Mission to identify and share visual and audio content, to identify and resolve problems with use of visual and multimedia content in online or traditional public engagement. Must be able to plan, prioritize and manage multiple projects. Must be able to assess Mission digital production capacity and determine which acquisitions will meet current and future needs.

  • Technical skills:  Must have detailed knowledge of multiple formats, digital tools and platforms for visual content creation, editing (audio, visual, multimedia and graphic), and distribution through traditional and digital channels. Must be able to create and use photo and video sharing sites, podcasts, video and other digital products.  Must be highly skilled in use of digital software and editing tools, content databases and reporting tools. Must be familiar with audience analysis and analytic tools (i.e. Hootsuite, Google Analytics). 

  • Availability:  Must be available to travel throughout Bulgaria to develop professional contacts and create content (photo/video of ambassador's travel, PD programs, etc.). 


EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.



To be considered for this position, you must enter the requested information in the Education, Experience and Language sections of your ERA application. Resumes/CVs are not requested and will NOT be reviewed. 

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Agency Benefits:

The Embassy provides a variety of benefits such as alternate work schedule, online training possibilities, medical reimbursement plan,
community services and events, cafeteria and café, bank office on the premises, as well as gym and other sport facilities and activities.

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Sofia
may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.


Other Information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


  1. AEFM / USEFM who is a preference-eligible U.S. Veteran*


  3. FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a Public Trust clearance.

To apply for this position click the “APPLY TO THIS VACANCY” button.  For more information on how to apply visit the Mission internet site.


Required Documents:

In order to qualify based on education, you MUST submit the requested diploma and/or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

  • University Diploma 

  • Residency and/or Work Permit (for non-Bulgarian citizens only)

  • Copy of Orders/Assignment Notification (or equivalent - for EFMs only)

  • SF-50 (if applicable - for EFMs only)

  • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable - for EFMs only)


Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email or phone. 

For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Sofia, Bulgaria.