Tunisia

Vacancy Details

About

Announcement Number:
TUNIS-2020-30
Hiring Agency:
Embassy Tunis
Position Title:
Reception/Greeter CSWC
Open Period:
07/29/2020 - 08/14/2020 Format MM/DD/YYYY
Vacancy Time Zone:
GMT+1
Series/Grade:
LE - 0105 6
Salary:
TND TD27,448 - TND TD27,448
Work Schedule:
Full-time - 40 hrs work week
Promotion Potential:
LE-6
Duty Location(s):
1 Vacancy in

Tunis, TS
Telework Eligible:
No
For More Info:
HR Section
000-000-0000
TunisApplicants@state.gov

Overview

Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
For USEFM - FP is XX.  Actual FP salary determined by Washington D.C.
Only one Open-to category should remain:

•    All Interested Applicants / All Sources

Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Permanent
Appointment Type Details:
•    Indefinite subject to successful completion of one year probationary period
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The work schedule for this position is:



  • Full Time (40 hours per week)


Start date: Candidate must be able to begin working within a reasonable period of time after receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
No
Relocation Expenses Reimbursed:
No

Duties

Under the direct supervision of the Tunis Customer Service and Welcome Center Manager, the incumbent serves as the Center’s Receptionist/Greeter welcoming new employees and visitors, providing general information and/or directing them to the appropriate subject matter expert, screening telephone calls and directing them the appropriate subject matter expert, drafting and preparing various documents in appropriate languages, researching information and preparing documentation as needed. Position ensures action is taken and follows-up on progress in order to inform customer if needed. As the section’s Administrative Assistant, the incumbent provides full administrative support to the CSWC. Position is also the section’s timekeeper.

Qualifications and Evaluations

Requirements:

EXPERIENCE: At least two years experience performing administrative duties is required.


JOB KNOWLEDGE: Good knowledge of office correspondence procedures, English grammar, spelling, format, punctuation. Good working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.

Education Requirements:

  • Completion of Secondary School and received diploma

Evaluations:

LANGUAGE:  English, French and Arabic level III is required. This will be tested.


SKILLS AND ABILITIES:  Excellent organizational skills. Ability to identify and set priorities, handle a multitude of tasks accurately under tight deadlines with little supervision. Ability to work under pressure. Good interpersonal skills. Ability to be a team player. Ability to be service-oriented. Ability to establish rapport with people easily. Ability to deal with special requests. Ability to work independently.


EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:
Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Tunis, Tunisia  may receive a compensation package that may include health, separation, and other benefits.


For EFMs, benefits should be discussed with the Human Resources Office.


The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


HIRING PREFERENCE ORDER:



  1. AEFM / USEFM who is a preference-eligible U.S. Veteran*

  2. AEFM / USEFM

  3. FS on LWOP and CS with reemployment rights **


* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 


** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.


For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a public trust clearance. 


To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.

Required Documents:

In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 


For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.


Thank you for your application and your interest in working at the U.S. Mission in Tunis, Tunisia.