Vacancy Details


Announcement Number:
Hiring Agency:
Embassy Dar Es Salaam
Position Title:
Information Management Assistant(All interested candidates)
Open Period:
09/23/2019 - 09/30/2019 Format MM/DD/YYYY
Vacancy Time Zone:
LE - 1805 8
TZS TSh32,212,074 - TZS TSh32,212,074
Work Schedule:
Full-time - 40 hours a week - work schedule
Promotion Potential:
Duty Location(s):
Dar Es Salaam, TZ
Telework Eligible:
For More Info:
HR Section


Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
All Interested Applicants / All Sources

Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Appointment Type Details:
Indefinite subject to successful completion of probationary period
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.


T he U.S. Mission in Dar es Salaam is seeking eligible and qualified applicants for the position of Information Management Assistant in the Information Management Office.

Supervisory Position:
Relocation Expenses Reimbursed:
Travel Required:
Occasional Travel

Occasional Travel


The incumbent must comply with and implement all Department of State and Post Information Technology rules and regulations. The incumbent is obligated to notify and assist the Information Management Officer, Information Systems Security Officer and/or the Regional Security Officer of any potential Information Technology security issue as per 12 FAM 622.1-9 (b).

End-user support - troubleshooting, solving operating systems issue: 40%

ISA will provide first tier end-user support which will encompass troubleshooting, solving operating systems issues, network and desktop application software problems. ISA will also perform server administration tasks such as load balancing, hardware and  ISP is providing the bandwidth for which Post is paying. S/he will also be responsible for troubleshooting and assisting users with embassy approved applications such as WebPass, COAST, eServices, ILMS, Contact Management Database and the Microsoft Software Suite. Will also use iPOST to resolve vulnerabilities, ensure that antivirus files are up to date on all workstations and that compliance scans are run and that SMS isn't reporting errors. ISA will install and configure workstations, peripherals, laptops, printers, scanners, servers, and network switches. S/he will also perform routine maintenance on all computer equipment and Local Area Network/Wide Area Network systems.

Point of contact for all Consular Affairs (CA) technical and non-technical issues: 25%

The ISA will serve as the first point of contact for all Consular Affairs (CA) technical and non-technical issues. S/he will be the chief liaison and POC between CA at post and CA refresh teams. Having an ISC staffer dedicated to CA will help to improve the efficiency of CA operations and minimize downtime. S/he will also be responsible for systems at the CMR, DCR and ACC and will be responsible for updating, troubleshooting, antivirus updates and firewall settings on all the client computers.

Manage post Dedicated Internet Network (DIN): 25%

ISA under the supervision of the Information Systems Officer and the Assistant Systems Manager will deploy and manage post Dedicated Internet Network (DIN). The network which is comprised of both workstations and laptops in compliance with the required DoS DIN regulations. S/he will also be required to maintain the inventory of the DIN workstations and laptops. S/he will also need to ensure that tasks such as antivirus updates, patches, etc. are applied and fully updated on all the workstations and laptops.

Support the unclassified LAN network at post: 10%

The ISA will work with other Information System Center (ISC) staff, post's telephone and radio technician and other LE Staff in all areas required to support the unclassified LAN network at post. This will include running and terminating Cat 5/6 or fiber optic cable and the installation and maintenance of workstations. As directed by the Information Systems Officer or Systems Manager, the ISA will assist in installing or relocating computer and telephone drops within Embassy offices, CMR, DCR or ACC.

Note: this position description in no way states or implies that these are the only duties to be performed by the incumbent. Incumbent will be required to perform other duties as assigned by their supervisor.

Qualifications and Evaluations


EXPERIENCE:  Minimum 2 years in technical and administrative positions with emphasis on utilization of computer systems, Local Area Network operations and administration is required. Experience with communication equipment, especially in the area of wireless networking and Voice Over Internet Protocol (VOIP) is required.


Education Requirements:

Completion of Advance Level Secondary School Education (Form VI) is required. Two years of technical training with emphasis on data processing or equivalent is required.


LANGUAGE:  Level III (Good Working Knowledge) writing/reading/speaking of English and Kiswahili is required. (This may be tested)

SKILLS AND ABILITIES:  Must be able to lift 40 pounds. 

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Agency Benefits:

The U.S. Mission in Dar es Salaam offers compensation package that may include health, separation, and other benefits.

Other Information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


  1. AEFM / USEFM who is a preference-eligible U.S. Veteran*


  3. FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:

To apply for this position, applicants MUST apply electronically via ERA.

For more information, visit this link https://tz.usembassy.gov/embassy/jobs/



Required Documents:

Please provide the required documentation listed below with your application:

  • Copy of Secondary Form VI certificate

  • 2 years Technical certificate

  • Proof of Citizenship

  • Work permit (if not resident)

  • Other Document (any additional document

  • Other Document 2 (any additional document)

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted only via email. 

Thank you for your application and your interest in working at the U.S. Mission in Tanzania.