Trinidad and Tobago

Vacancy Details

About

Announcement Number:
TrinBago-2021-029
Hiring Agency:
Embassy Port of Spain
Position Title:
Management & Quality Control Coordinator
Open Period:
11/15/2021 - 11/29/2021 Format MM/DD/YYYY
Vacancy Time Zone:
GMT-4
Series/Grade:
FP - 0105 6
Salary:
USD $51,220
Work Schedule:
Full-time - • Definite not to Exceed five (5) years.
Promotion Potential:
FP-6
Duty Location(s):
1 Vacancy in

Port of Spain, TD
Telework Eligible:
No
For More Info:
HR Section
000-000-0000
poshrjobapp@state.gov

Overview

Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
For USEFM - FP is 06.  Actual FP salary determined by Washington D.C.

•    U.S. Citizen Eligible Family Members (USEFMs) - All Agencies
Security Clearance Required:
Secret/Confidential Clearance
Appointment Type
Permanent
Appointment Type Details:

•    Definite not to Exceed five (5) years
Marketing Statement:

We encourage you to read and understand the


https://careers.state.gov/wp-content/uploads/2018/02/Eight-Qualities-of-Overseas-Employees.pdf before you apply.

Summary:

The work schedule for this position is:



  • Full Time 40 hours per week


Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Travel Required:
Not Required

Duties

Under the direction and supervision of the Management Officer, the incumbent serves as the Management and Quality Coordinator in the Management Section at Embassy Port of Spain which is comprised of 160 employees and a $16 million annual budget.  Responsibilities include working with senior management and Section staff on ways to improve the efficiency and effectiveness operations; collecting and analyzing management data to inform decision making; as well as achieving organizational excellence through appropriate performance measurement and implementation of quality management systems.  Incumbent will also provide support to various Management sections as needed. 

Qualifications and Evaluations

Requirements:

EXPERIENCE:  


Three years of extensive experience in progressively challenging positions in administration, business process management, computer sciences, IT management, or office management with customer service experience included.


JOB KNOWLEDGE: 


The job holder must have a comprehensive knowledge of administrative support services, including procurement, and the inventory process to provide detailed and satisfactory services to management customers.  Additionally, incumbent must have strong knowledge of the effective use of computer operating systems and office productivity software to prepare the job aids, product manuals, instruction guides, and presentation slides, all of which should be written for a non-technical customer. Incumbent must have knowledge of process analysis and organizational management.  Must have a good understanding of Mission policies and U.S. government personnel regulations and procedures.  Must have some familiarity with the Foreign Affairs Manual (FAM) and Department organization.  Must know how to operate in a service-oriented organization.

Education Requirements:

Two years of college or universities studies.

Evaluations:

 


LANGUAGE: Level IV English speaking and reading.


SKILLS AND ABILITIES:  


Must be able to gather facts/analyze results relevant to specific issues, formulate conclusions, and make recommendations for action.  Familiar with analytical methods involving qualitative and quantitative techniques for data analysis.  Must be able to work well with individuals across several organizations and across cultures.  Must have excellent interpersonal, briefing, and writing skills.  Must be proficient in Microsoft Office Suite, SharePoint and other general software applications.  Incumbent will also need the ability to consult and explain technologies to non-technical users.  S/he also should be able to self-teach new technologies, modify existing processes and procedures, and utilize good communication skills to articulate user needs and system requirements.  Incumbent also must analyze and understand the needs of all users while establishing guidelines, drafting instruction manuals, and conducting user training at different skill levels Mission-wide. Position must be able to obtain and hold Secret Clearance. Must have a valid driver’s license. The JH must have held a driver’s license for at least five years.


EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:
Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Trinidad and Tobago may receive a compensation package that may include health, separation, and other benefits.


For EFMs, benefits should be discussed with the Human Resources Office.


The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


HIRING PREFERENCE ORDER:



  1. AEFM / USEFM who is a preference-eligible U.S. Veteran*

  2. AEFM / USEFM

  3. FS on LWOP and CS with reemployment rights **


* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 


** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.


For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following 



 

How to Apply

How to Apply:

All candidates must be able to obtain and hold a Secret clearance. 


To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.

Required Documents:

In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.



  • Copy of Orders/Assignment Notification (or equivalent)

  • Passport copy

  • Language Scores (if available)

  • SF-50 (if applicable)

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 


For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.


Thank you for your application and your interest in working at the U.S. Mission in Trinidad & Tobago.