EXPERIENCE: At least three years performing progressively more responsible work with Microsoft LAN/WLAN and WAN Network environment, computer hardware and software maintenance.
JOB KNOWLEDGE: The incumbent must be experienced in dealing directly and extensively with other computer specialists, mid-level managers, and end-users to provide analytical services, and in microwave radio principles and group policy. Working knowledge of asset and project management. Expert knowledge of Windows 10, Windows 2012/Windows 2016 servers and strong knowledge of MS Exchange 2013/2016 administration. Advanced knowledge of CAT 6 LAN topology, computer systems analysis, database and Website design and administration. Job knowledge may be tested.
LANGUAGE: Level III (Good Working Knowledge) Speaking/Reading/Writing English and French are required. This will be tested.
SKILLS AND ABILITIES: Must have strong skills in supporting and managing LAN/WAN and in operating, configuring and troubleshooting various communication devices (switches, routers). Expertise in teaching and using MS Office applications. Good in analyzing, configuring, and testing programs prior to wide deployment to users' desktops. Very strong programming and scripting skills for, PowerShell and Visual studio.
Individual must be skilled in using a tactful and diplomatic manner when dealing with all levels of U.S. Government personnel. The ability to work on a team is necessary; must be able to negotiate and interact with other IRM employees and present their concerns/desires to IRM Management.
Ability to relate post organization, functions, and mission with computer system’s terms of reference, and be able to convey computer-related concepts to non-technical users.
Ability to articulate persuasively the significance of management decisions with computer systems to obtain support for actions that will enhance automation and/or effective management of resources.
Must be sufficiently coordinated and skilled to operate a wide range of hand tools and network analysis equipment, to terminate network cables, and to install and remove servers from server racks.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.