Vacancy Details


Announcement Number:
GUATEMALA 2020-008
Hiring Agency:
Embassy Guatemala City
Position Title:
Social Media Assistant
Open Period:
02/06/2020 - 02/20/2020 Format MM/DD/YYYY
Vacancy Time Zone:
LE - 6105 8
GTQ Q175,053 - GTQ Q175,053
Work Schedule:
Full-time - Full-time (40 hours per week)
Promotion Potential:
Duty Location(s):
Guatemala City, GT
Telework Eligible:
For More Info:
Carolina Burbano


Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
For USEFM - FP is 6.  Actual FP salary determined by Washington D.C.

Open-to:     All Interested Applicants / All Sources

Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Appointment Type Details:
Indefinite subject to successful completion of probationary period
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.


The work schedule for this position is: Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
Relocation Expenses Reimbursed:
Travel Required:
Occasional Travel

2-3 day trip every 1-3 months.


Basic Function of the Position: The incumbent is part of a team of 6 Local Employee Staff (LES) and 2 American supervisors responsible for all aspects of Embassy Guatemala’s traditional press and social media operations. The team is part of the embassy's Public Affairs Section (PAS).  The incumbent also carries out advanced social media engagement and content design, including graphic design, video editing, scheduling and posting social media content on all embassy platforms, conducting social media analytics, designing long-term social media campaigns, planning and filming videos highlighting Embassy programs, monitoring breaking stories on social media, and planning and managing social media advertising.  The incumbent will assist the Social Media Manager in designing and implementing the Embassy Guatemala’s overall social media engagement strategy. 

In support of PAS operations, the incumbent also carries out public engagement that includes planning and organizing press and social media coverage for embassy events, running press engagements for senior embassy officials, advising other embassy sections on creation and implementation of public engagement plans, negotiating and coordinating with communications teams in host-country government and local partners institutions, establishing and cultivating working-level contacts in local media, writing briefing documents and press plans, writing social media text, and photographing embassy events. 

Qualifications and Evaluations


EXPERIENCE:  At least three years of progressively responsible experience in a multilingual, multicultural or multinational commercial or communications enterprise is required with public engagement, social media management, and project management as significant components of the job. Experience must include designing and executing information/marketing/advocacy campaigns using multi-faceted (multilingual, multimedia) digital and traditional formats


Education Requirements:

University degree in communications, journalism, business, marketing, fine arts (including specialties in photography, film, or graphic design), or political science is required


LANGUAGE:  Level 4 (Fluent) spoken and written English is required.  (This may be tested).

                     Level 4 (Fluent) spoken and written Spanish is required.  (This may be tested). 

SKILLS AND ABILITIES:  Technical skills:  Detailed knowledge of and ability to use social media, digital, and mobile platforms, graphic design and photo editing software, photo and video sharing sites, podcast creation, and basic photo and video skills are all required.  This includes experience managing institutional Facebook, Twitter, Instagram, and WhatsApp platforms, advanced knowledge of Hootsuite, intermediate or advanced knowledge of Photoshop, Premiere, Illustrator, Acrobat Reader Pro, and other related graphic design software.  Must have familiarity with social media analytics tools, including analytic tools offered by major social media platforms and by third parties, such as Social Bakers, CrowdTangle, and others.  Must have knowledge of how digital platforms are managed, to include software licenses, role based permission of accounts, management of accounts, and various levels of functionality built in to manage these platforms.  Good keyboarding, data entry skills, and excellent familiarity with electronic discovery tools (Internet and Google analytics), and standard information retrieval practices and procedures are required.  Must be able to use Microsoft Office, Google Suite, and PD-specific software, databases, and reporting tools.  (This may be tested).

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Agency Benefits:

Locally Employed Staff working at the U.S. Mission in Guatemala will receive a complete compensation package.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


  1. AEFM / USEFM who is a preference-eligible U.S. Veteran*


  3. FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a Public Trust clearance. 

To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site:

Required Documents:

In order to qualify based on education, you MUST submit the requested diploma and /or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide the requested information (uploading of documents), or the information (detailed experience and education) your submission will be insufficient to verify your eligibility, and you will not be considered for this position.

Please provide the required documentation listed below with your application: 

  • Copy of Orders/Assignment Notification (or equivalent) (if Applicable, only for spouses of Diplomatic Personnel)

  • Residency and/or Work Permit (If applicable)

  • Copy of Degree 

  • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

  • SF-50 (if applicable)

  • Copy of DPI both sides

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email or phone call.

Thank you for your application and your interest in working at the U.S. Mission in Guatemala.