Vacancy Details


Announcement Number:
Hiring Agency:
Consulate General Sydney
Position Title:
Digital Production Coordinator (All Interested Applicants/All Sources)
Open Period:
02/16/2021 - 03/02/2021 Format MM/DD/YYYY
Vacancy Time Zone:
LE - 6520 8
AUD $90,553
Work Schedule:
Full-time - Full-time, 40 Hours Per Week
Promotion Potential:
Duty Location(s):
Sydney, AS
Telework Eligible:
For More Info:
HR Section


Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
For USEFM - FP is 06 $42,570.  Actual FP salary determined by Washington D.C.

•    All Interested Applicants / All Sources

Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Appointment Type Details:

•    Indefinite subject to successful completion of probationary period
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.


The work schedule for this position is:

  • Full Time 40  hours per week


Start date: Candidate must be able to begin working within a reasonable period of time (30 days) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
Relocation Expenses Reimbursed:
Travel Required:
Occasional Travel

Must be available to travel throughout Australia to develop professional contacts and create content (photo/video of ambassador’s travel, PD programs, etc.).


The Digital Production Coordinator works under the direct supervision of the Community Management Coordinator (CMC), and has no supervisory responsibilities.  Is responsible for the production of all visual and multimedia elements of Mission public engagement, including design, creation and/or acquisition of customized visual and multimedia content, which is disseminated online, in person, or via traditional broadcast.  Creates compelling visual content for all Mission outreach materials by assessing visual aspects of the Australian media environment, public preferences for visual content formats and dissemination channels, and the impact of Mission visual materials. 

Qualifications and Evaluations


EXPERIENCE:  This position requires a total of at least three years of progressively responsible experience in design, creation, and packaging of visual and multimedia content for digital marketing, advertising, or mass communications purposes, including extensive experience as an advanced end user of industry standard desktop and mobile software applications, internet and related communications technologies, and integration of visual content into web content management systems.  [Note: candidates considered for this position must provide a portfolio of original work demonstrating visual and multimedia design competence].

JOB KNOWLEDGE: (These may be tested)

  • Must have strong creative skills and detailed knowledge of audio and video production, graphic design, and other visual content creation. 

  • Must understand how online digital properties and communities function. 

  • Must have detailed knowledge of the attitudes of target audience groups, and their preferences for specific content, format, and delivery of visual communication. 

  • Knowledge of trends in regional and international communications patterns and how they affect the Australian communications landscape is required. 

  • General knowledge of digital promotion techniques, audience analysis and analytics, and customer service standards is required.  




Education Requirements:


  • A Bachelor’s Degree is required.



LANGUAGE:  Fluent Speaking/Reading/Writing English is required. This may be tested


Analytic Skills:

  • Must have strong analytic skills to identify target audiences and understand how Mission use of images, graphics, video, and audio can affect audience sensitivities. This may be tested.

  • Must be able to perceive the emergence of new audience preferences and trends in information consumption and visual and multimedia norms, to produce targeted digital or traditional visual content in support of Consulate external engagement. This may be tested.

  • Must be able to analyze content from multiple sources (internal and third party) and determine when and how to use the content in Consulate visual products. This may be tested.

Communication/Interpersonal Skills:

  • Must have excellent, documented visual storytelling, written, and oral communication skills to create and adapt visual, audio, and printed material for dissemination. This may be tested. 

  • Must have strong interpersonal skills. This may be tested.

  • Must have excellent customer relations and interpersonal cross-cultural communication skills. This may be tested.

  • Must be able to brief U.S. officers and visitors on Australian communication patterns and trends in digital tools and content dissemination channels for visual communication. This may be tested.

Management skills:

  • Must be able to bring together offices and agencies from across the Consulate to identify and share visual and audio content. This may be tested.  

  • Must be able to plan, prioritize, and manage multiple projects such as marketing, information, or advocacy campaigns, and oversee associated project budgets, schedules, and daily operations to produce, adapt, and disseminate time-sensitive content, in collaboration with SCC colleagues. This may be tested. 

  • Must be able to assess Consulate digital production capacity and determine which acquisitions (equipment, software, etc.) will meet current and future needs. This may be tested.

Technical skills:

  • Must have detailed knowledge of multiple formats, digital tools, and platforms for visual content creation, editing (audio, visual, multimedia, and graphic), and distribution through traditional and digital channels. This may be tested.

  • Must be able to create and use photo and video sharing sites, podcasts, video, and other digital products, and be familiar with webinars, gaming, gamification theories, contests, and other interactive immersive platforms. This may be tested.

  • Must be highly skilled in use of digital software and editing tools, content databases, and reporting tools. This may be tested.

  • Must be familiar with audience analysis and analytic tools (Hootsuite, Google Analytics, et al). This may be tested.

  • Good keyboarding, data entry skills, and excellent familiarity with electronic discovery tools, in particular the internet, and standard information retrieval practices and procedures are required. This may be tested.

  • Must have good numerical skills to use statistical analyses of audience segments and track impact of Consulate digital products. This may be tested.


EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Sydney may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


  1. AEFM / USEFM who is a preference-eligible U.S. Veteran*


  3. FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a Sensitive But Unclassified clearance. 

To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.

Required Documents:

In order to qualify based on education, you MUST submit the requested diploma and /or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

All Applicants – Documents Required 

  • Bachelor's Degree and trascript

  • Residency and/or Work Permit 

  • Proof of Citizenship 

  • Other Documents to Support your application

FOR U.S EFM’s the following must also be provided with the above documents:-

  • Copy of Orders/Assignment Notification (or equivalent) (if applicable)

  • Residency and/or Work Permit

  • Passport

  • DD-214 Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

  • SF-50 (if applicable)


  • Degree (not transcript)

  • Degree with transcript

  • Language Scores (if available)

  • Driver’s License

  • Certificate or License

  • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

  • SF-50 (if applicable)

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 

For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in (insert post and/or country name).