Kuwait

Vacancy Details

About

Announcement Number:
KWT-2019-027
Hiring Agency:
Embassy Kuwait
Position Title:
Visa Assistant
Open Period:
04/07/2019 - 04/18/2019 Format MM/DD/YYYY
Vacancy Time Zone:
GMT+3
Series/Grade:
LE - 1415 7
Salary:
KWD KD11,079 - KWD KD16,188
Work Schedule:
Full-time - 40 hours workweek
Promotion Potential:
LE-7
Duty Location(s):
1 Vacancy in

Kuwait, KU
Telework Eligible:
No
For More Info:
Human Resources Office
2259-1001
HROKuwait@state.gov

Overview

Hiring Path:
• Open to the public
Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Permanent
Appointment Type Details:
Subject to successful completion of probationary period
Marketing:
About the Agency
Summary:

The U.S. Mission in Kuwait is seeking an eligible and qualified applicant for the position of Visa Assistant in the Consular Section.

Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Travel Required:
Not Required

Duties

The incumbent of this position screens incoming documentation and information from a variety of sources (public counters, National Visa Center (NVC), U.S. Center of Immigration and Services (USCIS), mail, phone calls, etc.) to organize and track visa requests according to a relatively complicated set of laws and procedures so that the Consular Officer can make decisions and ensure that the legal requirements of the application have been met.  Performs data entry, prints visas, files, answers the full range of public inquiries on Non-Immigrant Visa (NIV) matters and drafts routine correspondence.


1. Receives Non-immigration Visa (NIV) applications, makes preliminary determination of visa classification and performs data entry. 
2. Maintains files of applications for which Security Advisory Opinion (SAO) clearances have been received. 
3. Prints approved visas, performs Quality Assurance process on printed visas. 
4. Responds to public inquiries, drafts routine correspondence for signature by unit chief. 
5. Drafts Security Advisory Opinions (SAO's).
6. Performs other duties assigned by supervisor. 


 

Qualifications and Evaluations

Requirements:

Experience:


Three years of administrative work experience and/or customer service experience.

Education Requirements:

Completion of at least two years of college or university-level studies in social sciences or related field is required in order to have sufficient skills to analyze, interpret and apply regulatory or legal information.

Evaluations:

Language skills will be tested for short-listed candidates.

Qualifications:

Language proficiency:


 


Level III (good working knowledge) Reading/Speaking/Writing English and Arabic.
Language skills will be tested.

Job knowledge:


Incumbent must have advanced understanding, familiarity and knowledge of local customs and culture. Completion of the consular correspondence course immigration law and visa operations PC 102 is a requirement for full performance level.


Skills and Abilities:


Must possess good communication and customer service skills. Skill in the use of consular systems and computer programs such as MS Office. Ability to deal with the public with tact and diplomacy.  Must be able to work in a fast-paced environment paying close attention to details.

Benefits and Other Info

Benefits:
Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Embassy in Kuwait may receive a compensation package that may include health, separation, and other benefits.



For EFMs, benefits should be discussed with the Human Resources Office.


For USEFM - FP-07 step 1 USD36,218 p.a. Starting Salary (Base Pay).  Actual Foreign Service salary (Overseas Pay) is determined by Washington D.C. the Pay plan is assigned at the time of the conditional offer letter by the Human Resources Office. 

Other Information:

BENEFITS: 


Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Embassy in Kuwait may receive a compensation package that may include health, separation, and other benefits.


For EFMs, benefits should be discussed with the Human Resources Office.


LE Staff benefits include:


Annual salary will include an annual housing allowance of KD1,800 per annum.   


Annual Bonus: 8.33% of your annual basic salary.  


Education Allowance:  KD 1,800 per child, up to a maximum of two children.


Life Insurance: Disability and life insurance coverage at no cost.


Health Insurance (Optional):  This benefit is available through a company with which the Embassy has a contract to provide this insurance. If you opt to enroll in this health insurance, the U.S. Government pays 90% of the health insurance premium cost of the coverage for the employee and eligible dependents, and the employee pays 10% of the premium cost for the employee and eligible dependents.  Eligible dependents include a spouse and children up to 21 years of age attending an accredited post-secondary school.


Government of Kuwait Health Insurance Reimbursement:  50 KD every year or 100 KD every two years required upon stamping/renewing your residence.  


Voluntary Contribution Plan (VCP):  U.S. Government contribution is 6% of base salary earned by the participant each pay period. There is no mandatory employee contribution required by the participant.


Homeward Passage: Provided to employee and family members (spouse and two children under the age of 21 years).


HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:
(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*
(2) AEFM / USEFM
(3) FS on LWOP and CS with reemployment rights **


* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.



For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.) and for additional employment considerations, please visit the Embassy website:  https://kw.usembassy.gov/embassy/jobs/who-may-apply/

How to Apply

How to Apply:
To apply,  create an ERA account:

https://erajobs.state.gov/dos-era/accountcreation/registration.hms?_ref=rxmwnzirpt0&registrationSrc=login.ftl

 
Required Documents:

Documents that support or address the requirements of the position:

- Proof of educational qualifications required for the position.  For example, high school certificate/certifications/license/degree/diploma/vocational certificate.

- SF-50 (for HPR, SQR, or FSRC membership) for EFMs

- DD-214 (for veteran's preference)

- Proof of Kuwaiti Driver's license, if required for the position

- Copy of passport (including valid Kuwaiti residence page)

- Copy of Civil ID



Next Steps:
The recruitment team will notify you by email of the status of your application three weeks after the closing date of the vacancy announcement.