Vacancy Details


Announcement Number:
Hiring Agency:
Consulate Ho Chi Minh City
Position Title:
Information Management Assistant - OPEN TO USEFMs - All Agencies
Open Period:
05/20/2021 - 06/08/2021 Format MM/DD/YYYY
Vacancy Time Zone:
FP - 1825 6
USD $42,570
Work Schedule:
Multiple - The work schedule for this position is: Full Time 40 hours per week, from Monday to Friday; or Part-time (to be determined)
Promotion Potential:
Duty Location(s):
1 Vacancy in

Ho Chi Minh City, VM
Telework Eligible:
For More Info:
HR Section


Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
U.S. Citizen Eligible Family Members (USEFMs) - All Agencies. (For more information what is an EFM, USEFM, AEFM, MOH, etc. please visit the following link:  

For USEFM - FS is FP-6.  Actual FS salary determined by Washington D.C.

Security Clearance Required:
Secret/Confidential Clearance
Appointment Type
Appointment Type Details:
Definite Not to Exceed 5 years
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.


Start date: Candidate must be able to begin working within a reasonable period of time 90 days of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
Relocation Expenses Reimbursed:
Travel Required:
Not Required


The Information Management Assistant (IMA) has daily responsibility to assist in the support of client workstations, servers, and related equipment, provide help-desk support and assist in user training in all computer software and systems applications for both American and locally-employed staff.  The IMA, by having system administration rights, plays a vital role in day-to-day help desk operations given that local staff do not have this right.  The IMA has primary responsibility for classified pouch at post. 

Qualifications and Evaluations


EXPERIENCE: At least two years of progressively responsible experience in teaching technical subjects or working in an IT support environment.


Education Requirements:

College or University degree in a math, science, or technical field is required


This may be tested.

LANGUAGE: Fluency level Speaking/Reading/Writing English is required. 

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


All applicants under consideration must be able to obtain a Department of State SECRET Security clearance.

Benefits and Other Info

Agency Benefits:

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference. of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau. For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.) and for additional employment considerations, please visit the following link:

(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*
(3) FS on LWOP and CS with reemployment rights **

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead.

How to Apply

How to Apply:

To apply for this position click the “Submit Application” button.  For more information on how to apply, visit the Mission internet site.

Note: The Consulate Human Resources Office is unable to acknowledge the receipt of your documents due to the high volume of applications received. If you do not receive a notification email from ERA within two weeks of the vacancy announcement’s closing day, it is likely that you did not qualify for the position or did not submit a complete package.  

Required Documents:

In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational
requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is
insufficient to verify your eligibility, you will not be considered for this position.

  • Copy of Orders/Assignment Notification (or equivalent if you are AEFM / USEFM)

  • Degree (not transcript) 

  • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

  • SF-50 (if applicable)

  • Any additional documentation that supports or addresses the requirements listed above

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. All applicants under consideration must be able to obtain a Department of State SECRET Security clearance.

For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Consulate General in Ho Chi Minh City