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"Amman-2021-019" Vacancy Details


Announcement Number:
Hiring Agency:
Embassy Amman
Position Title:
Resource Coordination Assistant- All Interested Applicants
Open Period:
03/17/2021 - 03/31/2021


Vacancy Time Zone:
LE - 6530 7
JOD JD12,244 - JOD JD12,244
Work Schedule:
Full-time - Full Time
Promotion Potential:
Duty Location(s):
Amman, JO
Telework Eligible:
For More Info:
HR Section


Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
For USEFM - FP is 07. Actual FP salary determined by Washington D.C.

•    All Interested Applicants / All Sources
Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Appointment Type Details:
•    Indefinite subject to successful completion of probationary period
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.


The work schedule for this position is:

  • Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
Relocation Expenses Reimbursed:


The Resource Assistant works under the direct supervision of the Resource Coordination Specialist (RCS), and is the Public Diplomacy (PD) LE Staff responsible for managing all administrative aspects of the PD Section.  Supports PD section public engagement programs and activities.  Supports RCS for grants administration and the Resource Coordinator (RC) for section-wide procurement and inventory issues. Tracks the section-wide PD representation budget and processes representation vouchers for expenditures.  Oversees PD Section Time & Attendance, staff travel, vouchers, and other administrative tasks.  Manages program calendars. Serves as the primary point of contact for the PD Section, ensuring that visitors receive accurate and timely information with the highest levels of customer service.  Schedules meetings for the PAO with the Front Office and other section/agency chiefs and with outside contacts.  Under the oversight of the RCS and PAO, tracks PAS clearances of Embassy paper products and Front Office tasking to the section.

Qualifications and Evaluations


EXPERIENCE: A minimum of two years of progressively responsible experience in administrative services, procurement, customer service, or events management is required.


Good knowledge of PD management operations, human resources, grants policies and procedures, procurement, travel, IT, and other administrative procedures and regulations is required.  Knowledge of PD and relevant DOS regulations and other guidance on all elements of resource coordination relevant to PD Section activities is required.  Detailed knowledge of USG grant regulations, Grants Policy Directives, public-private partnerships and fundraising guidelines, A/OPE guidance is required.

General knowledge of USG and DOS structures is required.  Comprehensive knowledge of PD within DOS, to include the functions of and programs sponsored by R (the Under Secretary for PD Diplomacy and Public Affairs), R/PPR (the Under Secretary’s Office of Policy, Planning, and Resources), ECA (Bureau of Educational and Cultural Affairs), GPA (Bureau of Global Public Affairs), and the PD components of relevant regional and functional bureaus is required.  Must have an overall understanding of the functions of an embassy, and general knowledge of the structure of non-DOS agencies in Jordan (i.e. DoD, Commerce, Agriculture, USAID, etc.). 

Knowledge of U.S. foreign policy objectives and American interests in Jordan; understanding of regional, ethnic, socio-economic, cultural and linguistic factors and the influence of religious, cultural and educational institutions in shaping perceptions of the U.S. are all required.    

Good knowledge of Jordanian geography, infrastructure, government institutions, and common business and banking practices is required.  Knowledge of customer service in Jordan is required.  Must have an understanding of communications in Jordan and the international information environment as it affects Jordan, and must be familiar with digital practices and procedures.


Please make sure you enter all your work experience and education through the ERA Application. Attached Curriculum files will not be considered.  Supporting documents (i.e. education certificate) must be included in the application for eligibility purposes.



Education Requirements:

University degree in Business Administration, Organizational Management, Accounting, Public Administration, or Modern Languages is required.

Supporting documents (i.e. education certificate) must be included in the application for eligibility purposes.

يجب إرفاق شهادة الدراسة المطلوبة مع طلب التوظيف حتى يتم اخضاع الطلب للتدقيق



English: (Fluent) Speaking/Reading/Writing English is required.  " This will be tested" 

Arabic: (Fluent) Reading/Writing/Speaking is required. 


Analytic skills:  Must have strong analytic skills to manage funding from multiple sources, each with differing requirements for purpose, oversight and accounting.  Must be able to accurately assess resource challenges and identify solutions, including those that address sensitive resource challenges.  Must be able to perceive significant changes in PD operations and adjust operations in response.   

Communication/Interpersonal Skills:  Must have excellent customer relations, and interpersonal and cross-cultural communication skills.  Must have excellent written and oral communication skills, including writing reports in both English and Arabic.  Must be able to work effectively with Mission personnel and Jordanian institutions on PD operations and resources, including on sensitive or contentious financial topics.  Must be able to brief U.S. officers and visitors on appropriate uses of funding from multiple sources and other resource and funding issues governing Public Diplomacy.  

Management Skills:  Strong management skills are required, including the ability to develop and oversee logistics with partner institutions and manage complex PD/Mission events.  

Technical Skills:  Good keyboarding and data entry skills are required; excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required.  Thorough, detailed knowledge of and ability to use various computer software programs, specifically Microsoft Word, Excel, and databases, as well as PD-specific software, databases, and reporting tools is required.  Knowledge of and ability to support PD use of digital and visual tools is required.  Must have excellent numerical skills to be able to manipulate numbers with speed, to process personnel and travel documents, develop equipment lists and supply orders, and monitor PD budgets.

Availability:  Must be available to travel throughout Jordan to support PD projects and activities.


EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Agency Benefits:

Benefits:  Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Amman, Jordan will receive a in addition to their basic salary the following:

  • Local Social Security if Jordanian citizen

  • U.S. Social Security if U.S. citizen

  • Provident fund

  • Severance pay

  • Medical and life insurance

  • 13th and 14th months Bonuses

  • Annual Leave

  • Special Immigrant Visa to the U.S. (Not an entitlement)

  • Training opportunities.

  • Premium pay to include overtime, night differential, Friday differential.

  • Eligible to be member of American Embassy Community Service Association

  • Within-Grade Increase           


For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office. 

Other Information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


  1. AEFM / USEFM who is a preference-eligible U.S. Veteran*


  3. FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a Public Trust clearance. 

To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.

Required Documents:

In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

  • Copy of Orders/Assignment Notification (or equivalent)

  • Residency and/or Work Permit

  • Passport copy

  • Degree with transcript

  • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

  • SF-50 (if applicable)

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 

For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in (Amman/Jordan).