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"TANZ-2019-016" Vacancy Details

About

Announcement Number:
TANZ-2019-016
Hiring Agency:
Embassy Dar Es Salaam
Position Title:
Administrative Assistant (U.S. Citizen Eligible Family Members) (Customer Service Coordinator (FM))
Open Period:
05/06/2019 - 05/16/2019

Format MM/DD/YYYY

Vacancy Time Zone:
GMT+3
Series/Grade:
FP - 0105 7
Salary:
USD $43,901 - USD $43,901
Work Schedule:
Full-time - Monday - Friday (40 hours a week)
Promotion Potential:
FP-7
Duty Location(s):
1
in
Dar Es Salaam, TZ
Telework Eligible:
No
For More Info:
HR Section
022-229-4000
Dar-Recruitment@state.gov

Overview

Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
For USEFM - FP is 07.  Actual FP salary determined by Washington D.C.

•    U.S. Citizen Eligible Family Members (USEFMs) - All Agencies
Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Permanent
Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

The work schedule for this position is:



  • Full Time (40 number of hours per week)


Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Travel Required:
Not Required

Duties

Incumbent provides a single point of contact that can effectively address the requirements of Facilities Maintenance customers, Liaison with GSO Customer Service Coordinator and service providers.  Serves as the point of contact for services relating to the Facilities Maintenance sections and for guidance on procedures, complaints or implementing suggestions for improvements, and Facilities Maintenance tasks/work assignment at American Embassy in Dar es Salaam.

Qualifications and Evaluations

Requirements:

EXPERIENCE: Two years of experience in Customer service, Public relations, administration or related fields is required.

Education Requirements:

EDUCATION: Completion of High School is required.

Evaluations:

This may be tested:


LANGUAGE:  Level III (Good Working Knowledge) in English (speaking, writing and reading) is required. 


SKILLS AND ABILITIES:  Computer skills (Microsoft Suite) such as Excel, Access and Word and internet search engines.


 


EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass security certifications.

Benefits and Other Info

Benefits:
Agency Benefits:

For EFMs, benefits should be discussed with the Human Resources Office.


The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


HIRING PREFERENCE ORDER:



  1. AEFM / USEFM who is a preference-eligible U.S. Veteran*

  2. AEFM / USEFM

  3. FS on LWOP and CS with reemployment rights **


* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 


** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.


For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a Public Trust clearance. 


To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.

Required Documents:

Please provide the required documentation listed below with your application:



  • Copy of Orders/Assignment Notification (or equivalent)

  • Passport copy

  • High School Certificate

  • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

  • SF-50 (if applicable)

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 


For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.


Thank you for your application and your interest in working at the U.S. Mission in Dar es Salaam, Tanzania.